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Why Government Agencies are Switching to Call Centers

May 25, 2019 by · Leave a Comment 

Article Written by: Herb Kimble

Companies across the nation are discovering the benefits of automated call answering service solutions, and the Stratham Municipal Center in New Hampshire is one of them. reports that the town is considering changes that would make phone calls to the Municipal Center more efficient, including a live answering service and customer support solution that will connect callers to the appropriate departments.

According to the article, the reason for the consideration is because departments do not have their own phone lines. Instead, town employees are wasting quality time answering the phones when they should be doing their jobs. This approach also makes the caller wait much longer to speak with the person they are trying to contact.

After discussing several options the department heads have proposed the solution to install a new small business answering service. The new service would provide a live operator to answer the phones and route the calls to the appropriate person or department. This customized call routing service would be tailored based on the center’s requirements and could include other services such as taking messages and forwarded them via fax, email or CVS files directly to the right office or person.

There are many different types of call answering solutions on the market today, from outsourced call center services to simple message machines. Typically, the cost of installing and programming most solutions are minimal in comparison to the cost of hiring new employees.

The Stratham Municipal Center is just one example of a business with call overflow problems. According to the article, the center has been unable to make outgoing calls because all of the lines are busy due to incoming calls. If your business is facing call overflow problems, consider contacting a call center for a cost-effective solution. Some call center companies can customize a call center solution to meet your company needs and budget requirements.

Bio: Herb Kimble is has achieved the status of successful entrepreneur with a historic track record of growth. Herb Kimble founded and grew several sales and marketing companies throughout the Philippines, where he generated unprecedented revenue in fields ranging from student loans to distribution.

How Video Wall Systems Are Improving Today’s Command Centers

December 2, 2018 by · Leave a Comment 

Summary: Mission critical environments utilize a series of advanced video walls and other A/V integration systems to enhance productivity.

Today’s command centers require numerous tools to ensure optimum performance. However, many business owners are wary about what types of technologies are necessary to keep things running. When it comes downs to it, command centers that lack a clear visual for operators tend to perform at a slower and more inefficient pace.

Monetary Value Vs. Performance

Operators play a pivotal role in the performance of a command center and must ensure that all data that appears on the video wall is both recorded and documented. Unfortunately, if an emergency situation were to arise and the video wall systems installed cannot keep up to speed, certain data may be missed and cause fatal errors.

Moreover, if the video wall is not performing at peak efficiency, it’s up to the business owner to replace it with a viable substitute. Because monitors are now being sold for less money, it shouldn’t tie up a company too much in terms of finances. With that being said, business owners must understand the value of the product they are purchasing.

Hiring a Professional to Install Your System

Mission critical A/V integrators are experts at installing video wall systems and other command center necessities. Business owners may opt for these contractors, or companies, when they are looking to make the necessary upgrades to keep up with today’s demanding need for advanced systems.

Companies like Constant Technologies, Inc. can provide business owners with advanced solutions that enhance the productivity of a command center, without spending a fortune. Ultimately, a business owner must decide what’s more important in the long run – taking the time to build up a functioning command center, or going with the cheap route.

Mission Critical Environments and the Modern Infrastructure

May 22, 2018 by · Leave a Comment 

Summary: Today’s mission critical environments are taking steps towards new activity.

Today’s modern business relies on real-time interaction between customers and suppliers. Technology has become the lifeline of digital workflow. The infrastructure for these systems must be able to systematically process all data related to the business at lightning speed. However, many businesses have failed to utilize systems that are able to handle mission-critical environments.

Mission critical is a term that’s defined as a system that’s crucial to the survival of a company or organization. Don’t mistake this for business critical systems, as they are undoubtedly important but not pivotal to the survival of a company. In today’s fast-moving digital era, applications have become a necessity. For instance, a digital app may not provide any value to someone that doesn’t have access to the Internet, but an outage could mean digital death to businesses that own the app.

Today’s Modern Infrastructure

Modern infrastructure has taken new steps to make hyper-converged infrastructures available to the public. Furthermore, one that offers a common operational model for storage, computing, networking, and data analysis have become a priority for any digital business. Now, companies are transitioning to the cloud to provide operational leverage for their business – which includes modern HCI software stacking on the server’s hardware.

What’s often required for today’s digital businesses are a way to map applications and introduce them to the modern infrastructure, due to the fact that many apps must have high availability. Thus, HCI systems are deployed slowly, and at a small scale, and expanded once things start going full speed.

Blog submitted by Constant Technologies, Inc.: For custom operations center furniture and more, visit today for affordable prices and the best service.

A Brief Look At Magnetron Sputter Deposition

June 21, 2016 by · Leave a Comment 

Magnetron sputter deposition is an important PVD application in today’s biotech world.

circuit-boardMagnetron sputter deposition is a PVD process in which plasma is formed and positively charged ions and molecules from that plasma are then accelerated into an electrical field that is composed of numerous negatively charged electrodes known as targets. The positive ions are essentially accelerated by a variety of potentials that range from a couple hundred to thousands of electron volts. They then strike the negative electrode with a volatile force that dislodges and effects the atoms from the target. This results in a line-of-sight cosine distribution from the face of the target. This then condenses on surfaces that are placed within a close distance of the magnetron sputtering cathode.

Fabrication and Frequency

The targets are then fabricated from materials that the user wants to deposit on the surface of the component. These materials are then deposited using DC power and insulators in which they can be deposited through the use of a RF power supply. The most common frequency in sputter application is 13.56 MHz – within the RF spectrum. Furthermore, this frequency has been allocated to industrial applications.

Vacuum Deposition Within Magnetron Sputtering

Magnetron sputter deposition also utilizes vacuum deposition systems in that it utilizes a magnetic field to trap the electrons, which enhance the efficiency of the ionization process and allows the plasma to generate at subsequently lower pressures. This is important because it reduces the background gas within the growing film and the energy lost inside the sputtered atom through a variety of gas collisions.


For UHV sputter deposition systems, visit Denton Vacuum, LLC online today. With the latest products and technology, you’ll find everything that you need to pursue deposition and other processes.

How to Get Started in the I.T. Field

December 10, 2015 by · Leave a Comment 

Becoming an I.T. professional is achievable by anyone that puts their mind to it.

it-professionalIf you’re pursuing a career in the Information Technology (IT) field, then there are numerous opportunities that are awaiting you. Here are some suggestions that will help you get your feet wet within the industry.

To become an I.T. professional, you have to hang out with the I.T. professionals. Don’t be shy to converse with someone that has experience within the field as their experience and knowledge could benefit you. You could even learn a new thing or two over a simple conversation.

Look into enrolling in a variety of classes and become certified in the direct field that you want to work in. If you are a Linux enthusiast, obtain your Linux certification and work hard at understanding the depths of that skill set. There are several accredited computer courses in Los Angeles you can attend that will help you polish your skills.

Linux training in Los Angeles has become a popular trend due to the city’s constant demand of technological progress and security. To get your foot in the door, it’s wise to seek out a possible internship or look at small startup businesses that will give you more “hands-on” time with the network and technological aspects of the company.

Dedication is one of the most important aspects of this career field. You might not be as smart as the guy next to you, but how you can set yourself apart is through passion and hard work. It’s an understatement to say that you have to want it in order to gain it.

Brand College offers information technology classes in Los Angeles. If you’re considering working in the Information Technology field, contact them for a complete class schedule today.

The Advantages of Using Advanced Time Clocks

December 8, 2015 by · Leave a Comment 

Article written by Stork Aerospace, Aerospace news and articles

If you are unsatisfied with your old time clock, consider upgrading to a biometric time clock.

Small businesses and companies require a designated hub for an employee to clock in at. If you’re left with numerous options at time clocks, consider the amount of money that you would want returned to you when it comes to paying out your employees. Clocking out late and buddy punching has become a common workplace issue. If you’re wondering whether or not you should upgrade your old time clocks to something more advanced, then here are some benefits that will help you decide if the change is right for you.

Biometric time clocks utilize a software system that is the centerpiece of all of the components included. These software systems range in a variety of performance functions and when it comes down to the specific model that you choose from, you’ll have multiple software types that you can choose from. These range from being able to record overtime hours to including wide variety of payroll services that are accessible to the employee.

What you want for a small company is a flexible type of software that not only prevents any fraudulent clock-ins, but can provide a variety of functions such as: recording when employees come and go, accessing various schedules, and looking at payrolls. Most biometric time clocks include various functions but it’s always worth double-checking.

Biometric time clocks have changed the work environment in a positive way. They’re efficient, effective, and will keep your finances under control. A revolutionary technological development, these time clocks have helped businesses maintain a controlled and flexible environment.

Allied Time is a high-quality time clock distributer that has the lowest prices. If you need an effective fingerprint time clock for you business, contact them today.

This Specially Designed Robotic Arm will Someday Revolutionize Healthcare

November 17, 2015 by · Leave a Comment 

Article written by Sci-Tech Expert, everything gadgets and technology

Those with debilitating injuries may have new hope in the coming future.

The impact that technology has had on the medical industry is staggering. We’re closer than ever to curing life-threatening diseases and treating symptoms faster than ever before. We can diagnose with greater precision, and we’re beginning to experiment with the interaction between human flesh and machine.

One potential application for this bond is to heal those with debilitating handicaps that leave them unable to perform basic tasks for themselves. This could see widespread adoption in the military, where wartime injuries can result in missing limbs.

That reality was recently made a lot more manageable for retired Staff Sergeant James Sides. The retired veteran suffered the loss of his right hand, and blindness in one eye, when an IED he was attempting to diffuse exploded very close to him.

Today, with the help of Rogers & Cowan, the Alfred Mann Foundation is giving James Sides a chance at a return to normalcy. Sides was fitted with a prosthetic arm that can move on his will. Outsiders might think this is some kind of sophisticated mind control, but the reality is that the device reads the motions of Sides’ arm muscles and outputs that data as motions of the fingers or thumb.

The device even has sensors that stop it from clamping down too hard on something, in case Sides needs to pick up a fragile object or shake someone’s hand. This new device is only seeing a small test case for this deployment, but the hope of the Alfred Mann Foundation, and Steve Doctrow of Rogers & Cowan, is that they will one day have the ability to offer these devices to all who need them.

The Life and Pardoning of Alan Turing

October 2, 2015 by · Leave a Comment 

By Samuel Phineas Upham

In 2013, Allan Turing came to the forefront of culture when Queen Elisabeth II granted him a royal pardon for the crime of being a homosexual. Turing, in his short life of 41 years, became the father of theoretical computing and one of the founding minds behind the idea of artificial intelligence.

Turing worked with the Government Code and Cypher School during World War II. He’d demonstrated a propensity for math from an early age, and his head masters and mistresses had recognized that the young boy had drive and passion. That prowess helped Turing codebreak for the British Empire during the last Great War.

His work with Hut 8 allowed him to devise multiple strategies for breaking German codes. He managed to uncover the scheme behind the Polish crypto-bomb and he also created a machine that was designed to crack the Enigma machine.

Thanks to Turing, the Allies won several key engagements that they otherwise would have lost had they lacked the intelligence that Turing and his discoveries gave to them.

After the War, Turing went to work for the National Physics Laboratory. There, he designed the first computer capable of storing programming. He also developed an interest in mathematical biology, but he was prosecuted in the 1950s for being homosexual.

Turing accepted chemical castration as punishment, but he died just two years after his prosecution. He had taken cyanide, and his death was ruled a suicide. While evidence exists that Turings death may have been malicious, the Queen’s pardon represents a step in righting this injustice that has persisted through time.

Samuel Phineas Uphamis an investor from NYC and SF. You may contact Phin on his Samual Phineas Upham website or Facebook page.

A Guide to Finding the Right Portable AC Unit

September 18, 2015 by · Leave a Comment 

When purchasing a portable air conditioning unit for your home, there are several factors that you have to consider in regards to your home and personal preferences. Here are some tips that you should consider when you are buying your first unit.

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A unit of measurement that you need to consider when you are shopping is the British Thermal Units (BTU) per hour. The higher the numerical value designated the more cooling power that it will produce. Therefore, the size of your room works hand-in-hand with this number. Don’t waste your money on an AC unit that isn’t designed to handle a larger room. 8,000 BTU’s covers about 1,600 cubic feet and 14,000 BTU’s can handle up to 4,000 cubic feet.  If you need a computer room air conditioner, you’re more likely to look for an AC with a BTU on the lower end.

Many portable air conditioners require a hose to filter out the hot air, this means that they must be placed near a window or anywhere that has access to the outside. To prevent your unit from outdoor cooling, it must be attached at a point where it can filter out without any blockage points.

When it comes to maintenance, their upkeep is relatively simple. When your AC unit collects the moisture out of the air, it collects in a duct that is either manually removed or gravity-drained to a different location. Each unit has its own system of flushing the water out.

Air conditioners vary in the amount of noise emitted. You can check each unit’s decibel level and compare them to find the most subtle one fit for your room. Most specialty stores will carry noise-dampening air conditioners as a pricier option, but by purchasing these you won’t need to worry about having to deal with the constant whirring of the gears.

Energy efficiency is huge. Not only do you want to save energy, but your monthly bill will be much lower using an energy efficient unit. There is an energy efficiency ratio compares the amount of watts to the BTUs. The higher the ratio, the more energy-efficient your AC unit is.

By incorporating these tips into your search, you can pinpoint which air conditioner is right for your home. Not every home is built the same and weather conditions vary all over the globe. Factor in things like humidity and changing temperatures to make sure that what you are buying is worth your money.
MovinCool is your home for quality portable air conditioners. With environmentally-friendly air condition units that are easily programmable and controllable, their goal is to keep you cool and save you money.

Keep Your Employees Honest with a Fingerprint Clock System

August 18, 2015 by · Leave a Comment 

Written by: Allied Time

Switching from your old time logging system to fingerprint time clocks can have quite a few benefits for your business. A properly set up system will be quicker, more accurate, and save you money compared to manually stamped time cards. There are a few things you should know before switching.

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The dishonest practice of abusing the time clock by clocking in for a friend who is running late, also known as buddy punching, could be lowering your production and costing you money. It also makes it harder to notice an employee who is diligently clocking in on time every day and working late to help meet deadlines.  However, since their actual presence is needed for a fingerprint with a biometric system, employees are not able to clock in for each other.

Additionally, rounding hours to the nearest few minutes when clocking in and out is imprecise and can make it difficult to accurately tell if someone has a problem with being tardy. A biometric employee time clock can take the exact time that someone clocks in or out and makes it much easier to see who the problem and star employees are.

Some of your employees may be concerned about the security of the system since it scans their fingerprint. However, there is little for them to be afraid of here. Most fingerprint clocking systems do not store an exact copy of your employees fingerprint, and would not work if it had to be able to process hundreds of thousands of different people. Rather, they work by converting several key elements of a fingerprint into a string of numbers. The system searches the scanned fingerprint for a matching string, and after finding one the scan is deleted from the memory. Since only strings related to the key elements are stored in the memory, were someone to access the data they would not be able to recreate an exact copy of any employees print.

Keep in mind that there may be other concerns that pop up, and it may be useful to discuss the pros and cons of switching to a new system with your employees before you actually commit to the change. Knowing about the change beforehand, and discussing how it will affect everyone, could even help switching to be more accepted and foster a greater trust between your team and their managers.

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